Suspected scam rates are climbing in home improvement complaints

Year

All cases

Estimated potential scam cases

Potential scam rate

2022

50,346

4,024

8%

2023

42,243

3,851

9%

2024

41,974

5,666

14%

2025

38,356

5,177

14%

2026*

6,427

831

13%

*Year-to-date, using January & February data available at the time of analysis

Graph showing the increase in scams from 8% in 2022 to 14% in 2025, with a stone wall background.